Frequently Asked Questions

Is there a minimum CD/DVD order?
Unlike our competitors, we do not have a minimum order. Whether you require 1 CD or DVD or 100.000, just order as little or as many as you desire!

How long will my order take?
Replication turnaround is usually 7 - 11 days, Duplication turnaround can be as little as 3 - 5 days.

Can you duplicate any disc?
Yes we can duplicate virtually any format of CD & DVD provided to us. Note: We do not duplicate copyrighted material unless the customer has obtained all copyrights and permission.

What is the difference between duplication and replication?
Duplication is the process through which you "burn" the original content file from the master to an industrial recordable CD or DVD. It is a much faster method of production than replication and generally utilized for lower disc amounts or when time is of the essence. It's important to know that there is no real quality difference between duplicated or replicated discs. Both are quality controlled and bit for bit verified as being identical to the original master. The choice between duplication and replication is more a function of quantity and/or turn time rather than quality.

Replication is the process of "stamping" your data into an injection moulded CD. These discs are like the audio discs you buy at music shops and have a silver look to them. The silver look is because of the aluminium that is used to reflect the laser that is used when you play your CD. Replication is normally used for higher quantities where it's important to get the per disc price near or below £1.00 each. Often the replication process requires that you order a minimum of CDs to cover the setup costs. These minimums are usually between 1,000 and 2,500 discs. The process is less expensive than Duplication because your data is actually built into the construction of the CD and not added later. That's an important fact because you can not add to, delete or change any of the information once its pressed into the CDs.

I would like my home audio recordings (which are on DAT / Mini Disc) to be transferred to a compact disc and need these to be edited and compiled to my specific requirements before they are transferred, Can you do this for me?
Yes. We have in house audio editing and mastering facilities which enables us to arrange your tracks exactly how you like them, including cropping / fading and track re-arrangement. Once you're happy with the layout, we will make a master disc then duplicate your CDs. Call us to discuss your requirements.

I have some home 'Mini DV' camcorder footage that I would like transferred on to DVD, Can you do this?
Yes we can. We will take your old analogue or digital format and then professionally convert this to DVD-VIDEO in order to play in your home DVD player. We can add still or motion menus with active buttons, chapter points, music soundtracks, picture slideshows etc.  The possibilities are endless and the results are on par with Hollywood DVDS. We can also place VHS footage on to DVD.  Check out our DVD Authoring section.

Do you use DVD recorders for DVD authoring?
No, DVD recorders are not suitable for professional DVD authoring. We only use state of the art authoring equipment that is used to produce many Hollywood DVDs.    

I have an urgent CD / DVD job that needs to meet a deadline within 2 days, can you help me?
We can certainly help you meet this deadline, We call it "Discsmart's Rapid Overnight Program." This service gets you our team to work overnight to make sure your 2 day deadline is met. Please note that this service comes at a cost and on certain rare occasions we may not be able to meet your deadline. Please call us for further information..

Where are you based?
We are based in Blackpool, Lancashire.